We have a 2-day return policy, which means you have 2 days after receiving your item to request a return.

    To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

    To start a return, you must raise a return request via website under return and exchange tab. If your return is accepted, we’ll initiate the reverse pickup process. (Important Note: The customer should bear the reverse shipping charge). Items sent back to us without first requesting a return will not be accepted.

    You can always contact us for any return question at  support@teeshion.com

    Damages and issues
    Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

    Exchanges:

    We have a 7-day Exchange policy, which means you have 7 days after receiving your item to request an Exchange. 

    To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

    To start an exchange, you must raise an exchange request under return and exchange tab. If your exchange is accepted, we’ll initiate the reverse pickup process. (Important Note: Verve will bear the reverse shipping charge). Items sent back to us without first requesting an exchange will not be accepted.

    You can always contact us for any return question at support@teeshion.com

    Reasons for undelivered shipment

    • Customer not contactable
    • Incomplete address
    • Future delivery requested by the customer
    • Self-pickup requested by the customer
    • Customer refused delivery
    • Door/premises/office closed
    • Pincode not serviceable

    Incorrect Address:

    If the address provided by you for delivery is found to be incorrect by the courier personnel, and if an address correction is requested, you will be charged for correcting the address after the shipment has started travelling.

    Cancellations:

    Cancellations by the customer – In case we receive a cancellation notice and the order has not been processed by us, we shall cancel the order immediately and refund the entire amount back. If we have already shipped the product, we will not be able to approve the cancellation request.

    Refunds:

    We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
    If more than 15 business days have passed since we’ve approved your return, please contact us at support@teeshion.com